Gravity logo
Managed IT, cybersecurity and AI

Your business runs better when technology isn't a problem

For more than 25 years Gravity Computers has kept businesses in Vancouver, Toronto and Miami productive and secure, with proactive IT, layered cybersecurity and practical AI.

Get a quoteBook a Discovery Call
Years in business
25+

Years in business

First response
15 min

First response

NOC and SOC
24/7

NOC and SOC

Cities covered
3

Cities covered

What you get from day one

Monitoring
  • 15-minute responseExperienced technicians, no call-centre triage
  • 24/7 NOC and SOCYour network and your security, watched around the clock
  • Dedicated techniciansThe same people, so nobody re-explains their problem
  • A roadmap you can budgetRegular reviews, clear costs, no surprise invoices
Vancouver, Toronto, MiamiBBB A+ accredited
25+ Years ExperienceBBB A+ AccreditedExperienced Service TeamDedicated TechniciansNo Level 1 Triage15-Minute Response24/7 NOC24/7 SOCProactive IT ManagementAI & Business Automation25+ Years ExperienceBBB A+ AccreditedExperienced Service TeamDedicated TechniciansNo Level 1 Triage15-Minute Response24/7 NOC24/7 SOCProactive IT ManagementAI & Business Automation

What you get

One partner for all of IT

IT, cybersecurity, backup, and practical AI. Business-grade coverage without hiring an in-house department.

Cybersecurity

Ransomware-grade protection across your email, devices, and people.

  • 24/7 live SOC coverage
  • AI-assisted threat detection and analysis
  • Email filtering and anti-spoofing
  • Phishing awareness and testing
Explore cybersecurity

Cybersecurity

  • 24/7 live SOC coverage
  • AI-assisted threat detection and analysis
  • Email filtering and anti-spoofing
  • Phishing awareness and testing
Explore cybersecurity

Helpdesk

Unlimited support your staff will actually use.

  • 15-minute first response SLA
  • Remote-first, so most issues are fixed on the spot
  • Onboarding and offboarding handled
  • Microsoft 365 and Google Workspace support
View managed services

Helpdesk

  • 15-minute first response SLA
  • Remote-first, so most issues are fixed on the spot
  • Onboarding and offboarding handled
  • Microsoft 365 and Google Workspace support
View managed services

Computer Management

Every workstation updated, secure, and running smoothly.

  • 24/7 device monitoring and health checks
  • Patch automation and policy enforcement
  • AI-assisted monitoring and automation
  • Hardware lifecycle and asset tracking
View managed services

Computer Management

  • 24/7 device monitoring and health checks
  • Patch automation and policy enforcement
  • AI-assisted monitoring and automation
  • Hardware lifecycle and asset tracking
View managed services

Backup & Disaster Recovery

One bad day should never become a business disaster.

  • Cloud and on-premises backups included
  • Immutable offline copies
  • Daily backup monitoring
  • Disaster recovery planning and testing
Estimate backup pricing

Backup & Disaster Recovery

  • Cloud and on-premises backups included
  • Immutable offline copies
  • Daily backup monitoring
  • Disaster recovery planning and testing
Estimate backup pricing

AI & Business Automation

Practical AI that gives your team hours back every week.

  • Automation for repetitive admin work
  • Internal chatbots and knowledge assistants
  • Business intelligence dashboards
  • Copilot rollout and staff training
See AI services

AI & Business Automation

  • Automation for repetitive admin work
  • Internal chatbots and knowledge assistants
  • Business intelligence dashboards
  • Copilot rollout and staff training
See AI services

Web & Internet

Your website designed, built, and managed after launch.

  • Custom website design and build
  • AI-powered chatbots and customer engagement
  • Managed hosting, domains, DNS, and SSL
  • Azure, cloud migration, and email
Explore web & internet

Web & Internet

  • Custom website design and build
  • AI-powered chatbots and customer engagement
  • Managed hosting, domains, DNS, and SSL
  • Azure, cloud migration, and email
Explore web & internet
vCIO
Hardware Sales
Networks & Wi-Fi
Projects

How we work

Four steps, zero guesswork

From the first conversation to every quarter after, you always know what we're doing, why we're doing it, and what it costs.

  1. Step 1

    Discover

    We learn your business before we touch your technology.

    • Sit down with you to understand goals, frustrations, and how your team actually works
    • Review your current setup, contracts, and costs
    • Give you a plain-English picture of where you stand and what to fix first

  2. Step 2

    Secure

    We close the gaps that put your revenue at risk.

    • Lock down email, logins, and every device your team uses
    • Put tested backups in place so one bad day can't take you down
    • Switch on 24/7 monitoring across your network and security

  3. Step 3

    Support

    Your team gets help from people who know them by name.

    • 15-minute response from experienced technicians, with no call-centre triage
    • The same dedicated people, so nobody re-explains their problem
    • Remote-first, so most issues are fixed while you are still on the call

  4. Step 4

    Evolve

    Your technology keeps pace as your business grows.

    • Regular reviews with a clear roadmap and budget, so there are no surprise invoices
    • Practical AI and automation where it genuinely saves your team time
    • Planning for new hires, new offices, and what's next

25+ Years in Business

Three cities, one team

Microsoft Partner

Gold & Silver, 2008-2021

BBB A+ Accredited

Board service since 2019

Cisco Networking

Meraki deployments

Google Workspace

Administration & support

Apple for Business

Mac support & management

Vancouver, Miami & Toronto IT and security

Real outcomes for your business, not just closed tickets

We keep teams productive and data safe with proactive maintenance, 24/7 monitoring, and a 15-minute first-response. Security and support, end to end.

Explore servicesTalk to an expert
0.0%

Average device uptime

60m

Median first response

0+

Endpoints secured

Based on the last 12 months across managed clients.

Where we work

Supporting businesses in three cities

Same full-service IT, security, and support wherever you are. Start with the page built for your city.

Head office

Vancouver

View Vancouver page

Southeast US

Miami

View Miami page

Ontario & GTA

Toronto

View Toronto page

Why choose us

Why businesses choose Gravity

Twelve reasons, three promises: experienced people, no runaround, and protection that never clocks out.

Experience you can trust

Technology changes constantly. Experience doesn't.

25+ years of experience
Helping businesses stay secure and productive since the dial-up days.
BBB A+ Accredited
Professionalism and customer service, on the record.
Long-term relationships
Clients stay for years because the service holds up.
Business-first technology
Advice based on your outcomes, never on selling products.

People, not ticket queues

Real experts pick up, and they already know your business.

Experienced service team
Level 2+ technicians handle your requests from the very first call.
No Level 1 triage
Nobody repeats their problem through layers of support.
Dedicated technicians
The same people every time, familiar with how you work.
Proactive IT management
Problems fixed before they interrupt your day.

Protection that never sleeps

Around-the-clock coverage for your network, data, and people.

24/7 Network Operations Centre
Servers and infrastructure watched around the clock.
24/7 Security Operations Centre
Threats spotted and shut down before they spread.
Business continuity
Designed so your business keeps operating when things go wrong.
AI & business automation
Practical AI that saves your team time and strengthens security.

24/7 Security Operations

Threats don't keep business hours. Neither do we.

Our Security Operations Center hunts for threats, contains incidents, and keeps you online. When attackers try ransomware, we see it and act.

Security visibility

Signals from endpoints, email, and cloud.

Fast triage

Noise filtered; action on what matters.

Guided response

Containment steps and post-incident hardening.

Trusted by businesses

Built on results, backed by partners

Over two decades of client relationships across Vancouver, Miami, and Toronto.

Over ten years with Gravity. The team is professional, extremely knowledgeable, and always expedites their assistance. They remotely service our four-office network easily and efficiently. I wouldn't hesitate to recommend them.

Corrine K.

Labour union

We can attribute 10% per year growth to the Gravity Velocity System. It's helped us make our service calls as promised and manage more clients with the same office staff.

Ron W.

Services company

Gravity reconfigured our equipment and put together a clear, labelled network diagram. I now feel confident troubleshooting, and they're always respectful of our team's time during monthly maintenance.

Stana

Athletics organization

Whenever we have an IT issue the response time is almost immediate and the follow-up is always done. It makes us feel that Gravity is taking care of our IT needs and values our business.

Kim P.

Corporate team

Gravity is exceptionally responsive, thorough, and friendly. It's terrific to have a company like this helping us stay productive.

Aileen M.

Professional services

Their efforts keep our systems running smoothly, with timely advice on security and great server management. We recommend Gravity to any mid-sized business that wants a simple, cost-effective way to manage their network.

Sodi

Business executive

Prompt, friendly, and dependable. When I hit a computer issue it's a relief to know Gravity will follow up quickly, even immediately if it's urgent.

Gail D.

Finance team

Always friendly, easy to work with, quality work, and genuinely responsive to IT issues.

Brian M.

Professional services

Knowledgeable and, for those of us who aren't techie, refreshingly respectful. Gravity is rare in this industry - a keeper.

Fran

Non-profit organization

9 client reviews

“Technology should help your business move faster, not create more work. Everything we do is designed to reduce risk, improve productivity, and give business owners confidence that their technology is working for them, not against them.”

Ready for Better IT?

Whether you're looking for a new IT provider, stronger cybersecurity, AI solutions, or simply a more responsive service team, we'd love to learn about your business.

Book a Discovery Call

Request a quote

Tell us what your business needs

Keep it simple. Share the basics of your environment and what you want help with, and we will come back with a practical next step.

Why businesses trust Gravity

  • Over 20 years supporting growing businesses
  • Managed IT, cybersecurity, and vendor coordination under one roof
  • Senior-led guidance with direct accountability when decisions need to be made.

Your information is only used to review your request and respond directly.

What services do you need?

Pick every area that should be included in the follow-up.

This helps us scope support, security coverage, and onboarding effort.

No long sales process. Just a direct follow-up.

Business address

Gravity Computers Inc.

500 - 1199 West Pender Street

Vancouver, BC V6E 2R1

Phone

(604) 872-0123

Coverage

Serving businesses in Vancouver, Miami, Toronto, and distributed office environments.